Reservations must be made at least 12 hours prior to departure and for a minimum of 12 hours.
The 2 € cancellation option guarantees you a refund of the totality of your parking 24 hours before your departure.
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You have 14 days from the date of your reservation to withdraw.
If you wish to retract in order to cancel your reservation, you only need to do so:
A parking space may only be booked up to 6 months in advance and no fewer than 12 hours prior to the desired date.
If you comply with these requirements and the car park is not full upon booking, it may be that your browser is not compatible. Please try booking via another browser (Google Chrome, Internet Explorer ...).
You can modify your reservation from your personal space if it has the status "Booking in progress"; however, no modifications can be made if the vehicle has already entered the parking lot.
You can modify your reservation if the time remaining before the scheduled start of your parking is equal to or greater than 12 hours. The modified reservation rate will result in an additional payment if it exceeds the initially paid amount but will not be refunded in the opposite case.
The promo code originally used may no longer be valid for the new reservation (expired, nonexistent, or incompatible with the new reservation criteria).
A reservation can be modified only twice.
IMPORTANT: After modification, you will receive an email containing your new booking reference and a new access code to the parking lot (these details are also available in your personal space).
Our P0, P1, P2 and P4 car parks are fitted with an automatic license plate scanner. If you provide your license plate number when booking, the barrier will automatically open when you arrive. Simply take your ticket and park. To leave the car park, simply drive up to the barrier and it will again open automatically!
You have 14 days from the date of your reservation to withdraw.
If you wish to retract in order to cancel your reservation, you only need to do so:
Charging points are available for electric vehicles, free of charge and without reservation in P2, P1, and P0.
